Your privacy matters to us. This page explains exactly what personal data tkgm collects, why we collect it, how we use it, and what rights you have over your own information. We keep things straightforward — no legal jargon, no hidden surprises.
Before you read the full policy, here are the six core privacy commitments tkgm makes to every player on the platform.
tkgm does not sell, rent, or trade your personal information to any third party for marketing or commercial purposes. Your data is used only to operate your account, process payments, and comply with legal obligations. That's it — nothing else.
All data transmitted between your device and the tkgm platform is protected using industry-standard TLS encryption. Your payment details, account credentials, and personal information are encrypted both in transit and at rest on our servers.
When you deposit or withdraw via bKash, Nagad, or Rocket, tkgm receives only the transaction confirmation needed to credit or debit your wallet. We do not store your mobile banking PIN, password, or full account credentials at any point.
Every tkgm player has the right to access, correct, or request deletion of their personal data. You can also opt out of marketing communications at any time. These rights are real and we honour them — contact support to exercise any of them.
tkgm only shares your data with third parties where it is strictly necessary — such as payment processors to handle transactions, or identity verification services to confirm your eligibility. Every third party we work with is contractually bound to protect your data.
tkgm does not hold your data indefinitely. We retain personal data only for as long as it is needed to operate your account or comply with legal requirements. When data is no longer needed, it is securely deleted or anonymised.
Your privacy is a priority at tkgm. This Privacy Policy explains how we handle your personal data when you use the tkgm platform. By registering and using tkgm, you confirm that you have read and understood this policy. If you have any questions, our support team is available 24/7.
tkgm is an online gaming platform operating at tkgm.io, serving players primarily in Bangladesh. When this Privacy Policy refers to "tkgm", "we", "us", or "our", it refers to the tkgm platform and the team responsible for operating it.
tkgm acts as the data controller for the personal information collected through the platform. This means we are responsible for deciding how and why your personal data is processed. If you have any questions about how your data is handled, you can reach us at [email protected].
This Privacy Policy applies to all users of the tkgm website, mobile application, and any related services. It should be read alongside the tkgm Terms and Conditions, which are available at /terms-conditions.
tkgm collects personal data in several ways — directly from you when you register and use the platform, automatically through your use of the platform, and in some cases from third-party verification services. Here is a breakdown of the categories of data we collect:
| Data Category | Examples | How Collected |
|---|---|---|
| Identity Data | Full name, date of birth, national ID number | Registration form, verification process |
| Contact Data | Phone number, email address | Registration form, account updates |
| Financial Data | Mobile banking account number, transaction history | Payment processing, wallet activity |
| Technical Data | IP address, device type, browser, operating system | Automatically via platform access |
| Usage Data | Games played, session duration, betting history | Automatically via platform activity |
| Communication Data | Support chat logs, email correspondence | When you contact tkgm support |
We only collect data that is genuinely necessary for the purposes described in this policy. We do not collect sensitive personal data such as racial or ethnic origin, political opinions, or health information unless specifically required by law.
tkgm uses your personal data for specific, legitimate purposes. We do not use your data in ways that are incompatible with the reasons it was originally collected. Here is how we use the data we hold about you:
Automated Decision-Making: tkgm may use automated systems to detect unusual account activity, flag potential fraud, or identify responsible gaming concerns. Where an automated decision significantly affects your account, you have the right to request human review of that decision.
tkgm processes your personal data on one or more of the following legal bases, depending on the specific purpose:
tkgm supports deposits and withdrawals via bKash, Nagad, and Rocket — the payment methods most commonly used by players in Bangladesh. We understand that your mobile banking information is sensitive, and we handle it with the highest level of care.
Important: tkgm will never contact you asking for your bKash, Nagad, or Rocket PIN or password. Protect your mobile banking credentials at all times.
tkgm does not sell your personal data to any third party. We share your data only in the limited circumstances described below, and only with parties who are contractually required to protect it:
In all cases where we share data with third parties, we ensure that appropriate contractual safeguards are in place to protect your information. We do not allow third parties to use your data for their own marketing purposes.
tkgm takes the security of your personal data seriously. We have implemented a range of technical and organisational measures to protect your information against unauthorised access, loss, destruction, or alteration.
While we take every reasonable precaution to protect your data, no online platform can guarantee absolute security. You also play a role in keeping your account secure — use a strong, unique password and never share your login credentials with anyone.
tkgm retains your personal data only for as long as it is necessary for the purposes for which it was collected, or as required by applicable law. Our general retention approach is as follows:
When data is no longer required, it is securely deleted or anonymised so that it can no longer be linked to you as an individual. If you would like more information about our specific retention periods for particular categories of data, please contact [email protected].
tkgm uses cookies and similar tracking technologies to improve your experience on the platform, analyse usage patterns, and ensure the platform functions correctly. Here is what you need to know about how we use cookies:
You can manage your cookie preferences through your browser settings. Note that disabling certain cookies may affect the functionality of the tkgm platform. For more detailed information about the specific cookies we use, please contact our support team.
As a tkgm player, you have a number of rights in relation to your personal data. We are committed to honouring these rights promptly and without unnecessary barriers.
Request a copy of all personal data tkgm holds about you.
Request correction of any inaccurate or incomplete data we hold.
Request deletion of your personal data where there is no legal reason to retain it.
Request that we limit how we process your data in certain circumstances.
Receive your data in a structured, machine-readable format where applicable.
Object to processing based on legitimate interests, including direct marketing.
To exercise any of these rights, contact our support team at [email protected] with your account details and a clear description of your request. We will respond within 30 days. In some cases, we may need to verify your identity before processing your request.
The tkgm platform is strictly for adults aged 18 and over. We do not knowingly collect personal data from anyone under the age of 18. If we become aware that a user is under 18, their account will be suspended immediately and any personal data collected will be deleted.
If you are a parent or guardian and believe that your child has registered on the tkgm platform, please contact us immediately at [email protected]. We will investigate and take appropriate action without delay.
Protecting Minors: tkgm uses age verification checks during registration and reserves the right to request proof of age at any time. Protecting young people from gambling harm is a responsibility we take seriously.
tkgm may send you promotional messages about bonuses, new games, and special offers via SMS or email. We will only send marketing communications where you have given consent or where we have a legitimate interest to do so under applicable law.
tkgm may update this Privacy Policy from time to time to reflect changes in our practices, technology, legal requirements, or other factors. When we make changes, we will update the effective date at the top of this page.
If you disagree with any changes to this policy, you have the right to close your account and request deletion of your personal data, subject to our legal retention obligations.
If you have any questions, concerns, or requests relating to this Privacy Policy or the way tkgm handles your personal data, please get in touch with us through the following channels:
We aim to acknowledge all privacy-related requests within 24 hours and to resolve them fully within 30 days. For complex requests, we may need additional time and will keep you informed of progress throughout the process.
For data access requests or deletion requests, please email [email protected] with the subject line "Privacy Request" and include your registered phone number so we can verify your identity.
Your data is safe with us. Join hundreds of thousands of Bangladeshi players who trust tkgm for fair games, instant payouts, and genuine privacy protection. Register today and experience the difference.
By registering, you confirm you are 18+ and agree to the tkgm Terms and Conditions and this Privacy Policy.